Privacy Policy

  Baffour Accountancy Limited (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.

This policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. Who we are

Baffour Accountancy Limited is a company registered in England and Wales (Company No. 16675103) with registered office at 15 Bath Road, Slough, SL1 3GJ. We are regulated by the Association of Chartered Certified Accountants (ACCA).

2. Information we collect

We may collect and process the following data:

• Personal details (name, address, email, phone number).
• Financial information required for accountancy and tax services.
• Information you provide when completing forms on our website.
• Records of communication between us.

3. How we use your information

We use your data to:

• Provide accountancy, tax, and advisory services.
• Communicate with you about your business or our services.
• Comply with legal and regulatory obligations (e.g., HMRC, AML requirements).
• Improve our services and manage our website.

4. Lawful basis for processing

We process personal data under one or more of the following lawful bases:

• Performance of a contract (providing our accountancy services).
• Legal obligation (complying with tax and AML regulations).
• Legitimate interests (running and improving our business).
• Consent (where explicitly required, e.g., marketing).

5. Sharing your information

We may share your data with:

• HM Revenue & Customs (HMRC) and Companies House.
• Professional and regulatory bodies (e.g., ACCA).
• Third-party software providers (e.g., Xero, Microsoft 365) for service delivery.
• Referral partners, only with your consent.
  We will never sell your data to third parties.

6. Data retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Typically, financial records must be retained for at least six years.

7. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of incorrect or incomplete data.
• Request deletion of your data (where legally permissible).
• Object to or restrict processing of your data.
• Lodge a complaint with the Information Commissioner’s Office (ICO).